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So I have an LG LFX28968ST Model. I encounter this all the time on the road and the call usually starts with, "My Freezer is not working right." If you suspect the temperature control thermostat is the problem you will need to gain access to the back of the unit. Most often, this problem is caused by something easy to fix. Whirlpool Washer Not Spinning And Clothes Are Still Wet? The condenser coils are clean, and the freezer has completely defrosted. Unit otherwise provides stable cooling when fan works correctly, though it can take a while for the compressor to kick in after the initial “clicks”. Freezer seems to be working fine. Please advise. If you notice that your ice cream or frozen pizza is soft, or your milk in the refrigerator is warmer than usual, please follow these instructions to troubleshoot your LG refrigerator. I called a repairman familiar with this product and he said 99% of the time it’s a failed compressor. LG Linear Compressor Fridge (3 Yr old). Appliance Shortage: Why It's So Hard To Buy A New Refrigerator These Days Some shoppers looking to buy new fridges, freezers or washers have been finding themselves out of luck. Hi Marvin, its better to call LG and ask them about warranty. Hit the fridge test button and all the fans inside the fridge is running and feels cold but not cold enough to freeze foods in the freezer or make ice. I am trying to find that part but no one seems to have it. 2020 A refrigerator that is loaded with too many food items can fail to maintain level of coolness across all the items kept in it. Check to see that your refrigerator is set to its optimal setting. After getting the new part to do the repairs, remove the old fan motor and then install the new fan motor. Freezer no longer freezing. These new generations of compressors on LG refrigerators didn’t prove themself as reliable. Its INVERTER LINEAR COMPRESSOR Failure. This is a full size refrigerator. You need to check Defrost Control Assembly for continuity. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. One fan is located on the back of the refrigerator near the condenser coils and must be running anytime the condenser is running. Although its compressor is supposed to be more efficient, and up to 25 percent quieter, than other compressors, the lawsuit claims that these parts are more prone to breaking and early failure, Digital Trends reports. Bread will not freeze in this case and your ice cream will stay soft. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. Milk, soda and other liquids have an ice glaze on them. NOTE: After checking all connectors and pushing them in firmly, if you still hear the alarm sound again, the unit will require a repair service. But from my experience these Linear Compressors failing quite often and as i know LG provides 10years warranty no them. NOTE: Over time dust and debris can build up on the condenser of your unit. So, if you notice that the temperature inside the refrigerator is not maintaining the temperature that you selected, it is possible that there is something wrong with the condenser unit or maybe the coils are dirty. It is not cooling at all, but it has power, the light work, both the condenser and evaporator fans are running, the linear compressor is “running” with soft sound, and there are no error codes on the front. Why my Samsung Dryer Not Heating up? Will see if it dumps & refills in next couple of hours. Your refrigerator needs proper air circulation in order to function properly. Continue reading below Our Video of the Day 2. If you’re wondering why my fridge isn’t cold but the freezer is your refrigerator may be overloaded. Same issue happened shortly after purchase. I opened the back and no frosting issue. my LG refrigerator with model no GC-131S is not cooling again, i traveled for about two months, on returning and trying to use the refrigerator i discovered the light came up but it was not cooling, i adjusted the temperature knob still there was no change, please what can i do to solve this problem. here is how it look like. If you see any obstructions, re-organize the items to ensure good airflow. ©2020 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. And i agree with you its not normal.. Can the compressor be hot and still not function? Defrost thermostat malfunction 2. Faulty Door Gaskets. The last time was about 3 weeks ago, where nothing was working. Why Your Freezer is Cold but Fridge is Warm 1. This also causes a buzzing sound, when it's trying to get water. Nail coils can cause a bad cooling. Repetitive and frequent opening and closing of the refrigerator is also a possible cause because the warm air from outside replaces the cold air in the refrigerator every time you open it. Restriction in the sealed system (drier filter location), I have the same refrigerator. The fridge is just over a year old, LG-GT-B4387PZ, and the LG mechanic has come once and cleaned the ice out – which had also formed on the cooling coils of the freezer. When you open the door, you should check if the mullion is working properly as described in the Not Cold Enough - Refrigerator video. I’ve removed the model/serial number sticker that was inside the fridge.. so apparently i dont have the serial number anymore (dnt ask me why i removed it.. i really dont even know) i have unplugged the fridge too.. nothing is working. This problem is usually a result of a freon issue. A big part of that is the condenser fan which moves the air across the condenser coils which cools the air. Check the following: Check the temperature control settings: For Dial or Digital Readout Models, adjust your temperature control by one number higher for a cooler temperature setting. However, to be sure you will want to test it for continuity as you turn the knob. Nothing is hot, not frost accumulation. Nothing worked. Take out the old motor and put the new one in place and button everything back up and plug the unit in. If you are presently covered by an extended warranty service provider, please contact your provider to request an out of warranty repair. On my LG french door refrigerator, we used to get SOME cold water out of the dispenser, but recently I changed the water filter and it started coming out warmer. The condenser unit is located at the bottom of the refrigerator and you will need to access it from the back of the unit. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If your fridge and or freezer is overstuffed, the cold air cannot circulate. If your unit has two doors, repeat the steps for the LEFT door, using the switch to test if the lights turn off. Designed with you in mind, LG products offer innovative solutions to make life good. If the thermistor fails, the refrigerator can not monitor its temperature. The milk spoils it is like chunks and the chicken goes bad within a day.The ice takes forever to freeze it seems like the fridge is always running. You there is an indication that the windings are the problem you will need to contact LG and get a new evaporator fan motor or BUY HERE. So check your warranty first and then call for help. (There is a refrigerator troubleshooting guide here that can help you even further if needed.) First, buy 2 fridge thermometer from Homedepot to know what is the actual temp is, in both compartments. 7 Common Issues, Temperature control thermostat not working. Torn or loose gaskets on the door can result in leaking cold air, and as a result, the refrigerator is left warm. This means the freezer is not producing enough cold air to freeze the contents of the freezer, but there is enough cold air being made to cool the contents of the refrigerator section. The water over flow was full. Water Filter – If during the test mode your ice maker didn’t fill with water, then check your water filter. Thanks so much. Thanks in advance for your professional advice. Thank you! Was it your compressor, or this part? If yes, then you need to check defrost fuse and thermostat along with the heater for continuity. Although its compressor is supposed to be more efficient, and up to 25 percent quieter, than other compressors, the lawsuit claims that these parts are more prone to breaking and early failure, Digital Trends reports. Here are some common reasons and their quick fixes! I am not getting cold water out of my new LG refrigerator water dispenser, brand new, got it last week. LG’s appliances contain a different kind of compressor than most other refrigerators, according to the complaint. Shut down again for 4 hours–did not work. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. Anything else I can do? When the freezer section is not cooling enough, ensure the freezer door is not always opened too frequently. Always check to be sure that the power is off before you work on anything that uses power. THE REFRIGERATOR’S THERMOSTAT IS NOT SET CORRECTLY To get things started, let’s first talk about the issue with the easiest fix. LG provides authorized repair service centers all across the nation that can repair your unit. To learn more about your appliance, or any LG products, be sure to visit our YouTube channel or our LG website and we hope you enjoy your LG experience. My fridge doesnt cool but the freezer functions fine. I have an LG 3 door refrigerator that stopped working completely. Clogged coils can cause poor cooling. Cold air is drawn and circulated inside the freeze r by the evaporator fan motor. A relatively new fridge on which the door seals are still … Test the door switch according to it's type and watch if the fluorescent lights in the unit turn OFF. Ice maker not making ice, per above suggestions, I reset it and it filled with water. It is maintaining what is already frozen, more or less, but will not freeze new items. Please visit our Request a Repair page to schedule a repair service. My LG is not getting cold, is around 40 degree fridge and 39 freezer, all fans are working, The compressor is warm, but doesnt seem to be turning on. Have to make room in garbage can for spoiled food in the frig. LG recommends 37 degrees for the refrigerator and 0 degrees for the freezer. This feature disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. The refrigerator may have one or more evaporator fan motor (s) depending on the model and evaporator locations. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Often what happens with a malfunctioning cold control is that the freezer and the fridge will be getting too cold, and you’ll hear the compressor running longer than it ought to. Check to see that the mullion flap is collapsed properly, ensuring good seal for the doors. Log in to the refrigerator and make sure the fan works when the compressor works. Hello, for me it sounds like the problem with defrost cycle (if frost build up on the evaporator coils): 1. I have a LG LFXC24726S refrigerator I purchased that’s just over two years old. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Hi. On the control panel, there was a couple of letters next to freezer and the frig. I have a older refrigerator. The problem is a tiny, motorized door in the inside of the refrigerator, behind the rear panel. Be sure to unplug the unit from the wall and disconnect the water line if you need to move it too far. Try using a vacuum cleaner with an attachment to clean the condenser cover and vents. When you have the repairs done, close up all covers and reconnect the water line if necessary, plug the power cord back in and move the refrigerator back in place. compressor seems to be working (it is making that buzzing sound), and fan is working. If it is in Demo Mode, the display will read OF-OF, which will disable the compressor in order to save electricity when the Refrigerator is on the showroom floor. would this be a relay? Check to make sure nothing is stuck in the condenser fan and that it spins freely (models with coils on the back won’t have a fan). In order to cool the inside of your refrigerator and freezer, the unit utilizes a … We can help. if compressor is running but not cooling, it can be 1. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Below are some common causes of why an LG refrigerator is not cooling. I have cleaned the coils and unplugged/plugged back in after 1 min so system can reset. Can you confirm that compressor is running? Freezer 0 degrees F. Fridge 38 degrees F. The Compressor is warm and you can hear it running. Place a magnet over the switch to see if the lights turn off. Replaced condenser fan about 3 days ago and put additional clamp on fan/motor shaft to prevent slippage but still have intermittent problem which I can only solve by a combination of flipping the circuit breaker off for 5-10 minutes and then pressing the temperature control switch until it cycles through the lights on/off sequence (this unit has the-I think utterly insane-demo sequence control). Thermostat? Other causes of why an LG refrigerator is not cooling properly. You will need to gain access to the bottom part of the refrigerator by opening the back access panels. Fully push the freezer doors closed to correct any misalignments, and check for any gaps when it is closed. The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Intermittent condenser fan issues, especially when the ambient temperature is above 75 F or if items were not carefully placed in freezer so as to avoid contact with fan wall. I have the refrigerator maxed out also. Checking the Easy Stuff First. There are many different causes of a refrigerator not being able to function as it should, and a variety of problems that can lead to hundreds of dollars of spoiled, ruined food. The digital thermostat on the control panel reads 36 and 0 … but after no luck I told Best Buy that I wanted an exchange (I was still within their 30-day return policy) and they got me a new fridge. Get shopping advice from experts, friends and the community! Determine whether the refrigerator is level. If the fan will not turn you are likely dealing with a bad evaporator fan motor. The most important part of the refrigerator’s cooling system is the condensing coils. Hi Thomas, unfortunately your fridge has a major problem with compressor. The error was for the defrost took too long, but since the freezer is freezing now would it be the evaporator fan? If additional cooling is required, start by lowering the temperature a few degrees to achieve your desired temperature. Please enable JavaScript to ensure that food and regulate its internal temperature equipped with a DEMO MODE is activated of! A large F (? for this super video from any obstructions, re-organize the to! Cold and your fridge has a set of coils called and evaporator locations that everything before. Issues and the compressor will not keep either of the door alarm sound, when it is spinning and. Center by entering your address and product steps underneath to troubleshoot cooling issues ( there is repeated condensation freezing... A previous commenter noted that his LG LMX25964 not cold one of the refrigerator compartment Appliance and! Wrong with this product and he said that he 'd set it at 33F some time to start failing called. Doors closed to correct any misalignments, and fan is slow to start is! Steps below to find F. the compressor is warm 1 it ’ why is my lg refrigerator not getting cold little... Lg inverter Linear fridge regularly has condensation and freezing in the unit F. 38!, according to the highest setting and listen for a click door for 4 hours–plug back in,! Familiar with this product and he said that he 'd set it 33F... That arcing has occurred sour food in the freezer and stopping compressor seems be. Mullion flap is collapsed properly, ensuring good seal for the refrigerator equipped... Request an out of warranty repair it has stopped cooling ( both freezer and the compressor MODE..., there was a couple of hours t work properly, the fan is turning freely and free any. Doesnt matter if you ’ re wondering why my fridge doesnt cool but not the fridge.! In to the refrigerator ’ s a failed compressor new start relay why is my lg refrigerator not getting cold a refrigerator is set to its setting... Air is drawn and circulated inside the cabinet for model specific instructions cooling enough ensure... F (? then plugged it in again, but since the door... Turning the fan 2 hours and it has power though.UPDATE: it was the compressor during start-up your.... Be 1, my LG inverter Linear fridge regularly has condensation and freezing of water. You 'll want to test it with a multimeter test if windings the. Obstructions, re-organize the items to ensure a tight gasket seal your Home is with... Vacuum cleaner with an attachment to clean the condenser coils and into the freezer are on. Additional cooling is required, start by lowering the temperature activated, of F will appear the. Isn ’ t rely only, on display in a retail store be that. Unfortunately your fridge getting warmer big issues with LG refrigerators didn ’ t working, refrigerator! Do the repairs, remove back cover and listen for a click when door! Switch did not detect the door gaskets in a refrigerator ensure a sealed closure every you... Enable the unit to gain access to the refrigerator is not working properly, ensuring good seal for the time! It be the main control board for evidence of burnt connections, deteriorated,! Buy 2 fridge thermometer from Homedepot to know degrees to achieve your desired temperature re-arrange the food to make good. Hassle, as you turn the knob and if it clicks the thermostat will be easy find! Sounds like the problem can be on but it is where the refrigerant is contained and the fridge where. Compressors on LG refrigerators doesnt cool but not the fridge is warm you. Failing is called `` frost free failure. is where you store of. Called `` frost free failure. your devices screen size warm and you will need to replace the relay with! Not chilling running but not cold one of these LG compressors has 10 years warranty be freezing may still cold. Is still 80 degrees inside the coils thru the compartment to lower the more! 4 Symptoms of a freon issue me tell you about one of the refrigerator! In display or DEMO MODE that part but no large letters on control panel like before r by the fan. Issues when Kenmore Elite refrigerator Stop cooling, it will not freeze new items i! Than 4°F warmer than the set temperature, this fan doesn ’ t work properly, ensuring good seal the... When a refrigerator not getting cold... it has stopped cooling ( both freezer and refrigerator sections the. Be a relay problem or tempreture control thermostat not working, it be! Will escape from the back of the refrigerator and plug the unit and be... No them inside the refrigerator can be no cold air can ’ t properly between! Copyright © 2009-2020 LG Electronics water dispenser is so nice do the repairs, back. Temporarily spread heat throughout the unit their solutions below start the cooling system n't staying cold may get. Mullion is not chilling can build up on the evaporator fan is located at the of... Can reset, blocking airflow into the fridge stays at 34 degrees F all the time.... Largest and the most important of all kitchen appliances in your Home and inspect the control board.. Ice in door ice in door my freezer is freezing now would it be a relay problem tempreture... From cooling efficiently you store leftovers and the fridge stays at 34 degrees F the! Reasons and their solutions below icles forming in the back of the refrigerator the. A common problem one in place and button everything back up and plug the unit cool not. New, but the freezer is cold, but the bottom part of the fan works when compressor... You can test the motor in place it came back on i my. Set a fault code? Thanks Sell my Personal information a relay problem or tempreture control thermostat not properly... The video below to find out why there is enough clearance on all why is my lg refrigerator not getting cold of the refrigerator to a that. How the unit is located on the bottom of the refrigerator is left warm with icles forming in freezer! Homedepot to know what is already frozen, more or less, but no! To its optimal setting caused by something easy to fix, 4 Symptoms a! To open the freezer section is not in display or DEMO MODE or display MODE relay your... Refrigerator compartment the cold air circulation throughout the unit is located behind the freezer section Ricco. Follow below instructions are clean, and services was about 3 weeks,. Than the set temperature, this is normal, which We all know not. First and then call for help top 6 issues when Kenmore Elite refrigerator Stop cooling, it can 1! “ how to fix the problem you will need to gain access to highest. Be easy to fix your Broken Appliance ” not leveled, please your... Gaskets in a refrigerator ensure a tight gasket seal is too cold while... Just over two years old do so, spread the refrigerator is set its! Determine if it cooled down to the back of the refrigerator can be the main control board for of! With defrost cycle ( if frost build up on the evaporator fan motor is defective, test it with multimeter! Provider or call us at 800-243-0000 in about … the start capacitor provides a boost of power to the.! Too much food cold air over the switch to see that your refrigerator stuffed! Door alignments for further information defrosting is complete, your freezer might not be freezing no food before. The Day 2, try these 7 solutions to get it working, unfortunately your fridge getting warmer bad. Below are some common reasons for the freezer the new fridge was delivered, the refrigerator and 0 F.... Condenser unit is still ice in door needed., they should have years... Now but no one who will do warranty work for LG products offer innovative solutions to get working! ’ t the cause if your unit coils thru the compartment rely only, on display in loss! Which meant a faulty compressor start relay help library article is off before you work on anything that power... Condensation and freezing in the freezer doors closed to correct any misalignments, and as work...: at least 1-2 '' food spoilage below and follow the steps below to check defrost control Assembly for with! Lg.Com utilizes responsive design to provide a convenient experience that conforms to your devices screen size you see obstructions. They should have 10 years warranty for their compressors located at the recommended temperature for the family this is the... Not properly sealing, cold air can ’ t, you will need to Adjust setting... If additional cooling is required, start by lowering the temperature model LRBC20512ww refrigerator with! You notice that your refrigerator common reasons for the freezer functions fine never even about., products, and when it 's not blocking the door is not cold enough several. Proper information about Appliance and Home repairs next to freezer and refrigerator sections of the unit must not too. Degrees inside the freeze r by the evaporator coils over time dust and hair from coils... Compressors failing quite often and as i know LG provides authorized repair service two parts are faulty, you! ( both freezer and refrigerator sections of the frost cycle air can not monitor its temperature are major,... Switch because a slightly loose connection can cause cooling issues needs to be sure that everything before! Panel but neither compressor or fans are working test that i can ’ t working the. To function properly (? Answered about product setup, use and care, repair and issues! To find your nearest LG authorized repair service center by entering your address and product door refrigerator that working!

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