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In 2022, we will welcome our new purpose-built expedition vessels, Viking Octantis and Viking Polaris, as well as our first U.S. river vessel, Viking Mississippi. Your email address will not be published. We did opt for their travel insurance. If you have any questions or need further information please contact Viking Customer Relations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday – Friday, 6:00 AM – 6:00 PM; Saturday and Sunday, 7:30 AM – 4:00 PM, PT. In 2021, the cruise line plans to launch their seventh ocean ship, Viking Venus. Virgin. It can be applied within the next 24 months to any river, ocean or expedition cruise. It is in that spirit that we are extending our temporary fleetwide suspension of scheduled departures through March 31, 2021. As part of the Viking Health & Safety Program, Viking has become the first cruise line to complete the installation of a full-scale PCR testing laboratory at sea. Uniworld has suspended all river cruises until the end of the year. The cancellations extend to both Viking River and Viking Ocean cruises. As our Chairman has said before, we will only sail again when it is safe for our guests, our crew, and the communities we visit. Celebrity Cruises (Cancelled 2020 / 2021 Summer Season) Norwegian Cruise Line (Cancelled 2020 / 2021 Summer Season) P&O Australia (Cancelled all cruises to March 4) Princess Cruises (Cancelled 2020 / 2021 Summer Season) Royal Caribbean (Cancelled cruises until end of April) River Cruise Lines February Plus, Americans make up a huge portion of Viking’s guests. Our commitment to our family of guests and employees is that their safety and wellbeing is always our top priority. Dressed in dazzling white, the “City of a Hundred Spires” is a winter delight. There’s a 24 month window to apply it to any river, ocean or expedition cruise. Itineraries include voyages to the Antarctica, the Arctic and the Great Lakes in North America. Cancellation Policies are subject to change by the cruise line. The cruise line originally announced that it was ceasing service on its cruise ships for 60 days. The temporary cancellation policy will allow guests on all cruises departing May 1 or later may cancel up to 30 days in advance, instead of the usual 120 days, without being charged the $200 fee. Despite the canceled 2020 cruise season, Viking has high hopes for 2021 and beyond. Travelers booked on 2020 cruises departing May 1 or later will have the option to cancel their cruise up to 30 days prior to departure for $200 per person. They’ll refund the vouched amount to you. In the coming months, we are completing the installation of PCR laboratories on the remainder of our ocean ships; we will also have a strong network of Viking-dedicated shoreside laboratories for our river ships. If you are unable to use your voucher by the expiration date, simply return your expired voucher to Viking, and we will send you a refund equal to the original amount paid to Viking. Viking River Cruises UK Limited.ATOL number 3124. In that spirit, we have made the decision to extend our temporary suspension of operations across all scheduled departures fleetwide through March 31, 2021.Guests and their travel advisors on impacted itineraries have been notified directly by Viking Customer Relations. The cancellations extend to both Viking River and Viking Ocean cruises. We believe that our smaller ships—which feature spacious public areas and staterooms—already provide a much safer environment than mega liners. I just found out that if you cancel your cruise more than 14 days after placing the deposit, the insurance is non-refundable. I’m the editor and creator of CruiseMaven.com, and I travel the world without flying. ... Viking Cruises has extended suspension of all ocean and river cruises again through August 31, 2020. To ensure you have the time and flexibility to plan for your next trip, the 125% Future Cruise Voucher has exclusive and enhanced terms. Viking announced Wednesday it will continue to suspend cruises until the end of 2020, making it one of the longest cruise cancellation policies to date. In the meantime, we invite you to join us on Viking.TV, our award-winning enrichment channel where we host daily livestream video sessions and privileged access to some of the world’s most fascinating people. I am sure you will agree that 2020 has not unfolded as any of us has expected. But it’s not just Europe that will see this temporary suspension of Viking cruises. On March 11, 2020, Viking was the first cruise line to temporarily suspend operations of our river and ocean cruises. Risk-Free Guarantee: How it Works Our commitment to our family of guests and employees is that their safety and wellbeing is always our top priority. READ NEXT:  Have a First peek at Viking Mississippi. Cancellation Fee Schedule Effective for Cruises (other than Grand & World Cruise Voyage) booked on … We eagerly await the day we can travel together and look forward to welcoming you on board. Viking has made the decision to extend their temporary suspension of operations through December 31, 2020 1. There will be another and eighth ocean ship, Viking Mars. But it’s always better to err on the side of health and safety than to rush back out to sea only to have to cut the cruises short due to an onboard outbreak. But there is hope on the horizon. If you were booked on any of the canceled Viking river or ocean cruises in 2020, you are entitled to a 125% Future Cruise Voucher for whatever amount you have paid. Applicable to all 2020 Ocean, River, Yacht and Expedition Voyages Crystal established a temporary cancellation policy* to provide more flexibility for our guests. Viking River Cruises : does not do the right thing when things go wron. He went on to say, “We have made the decision to extend our temporary suspension of operations across all scheduled departures through December 31, 2020.”. On March 11, 2020, Viking was the first cruise line to temporarily suspend operations of our river and ocean cruises. Viking Cruises announced Wednesday that they have canceled all of their ocean and river cruises through the end of 2020. Just return your expired voucher to Viking. We booked a 2018 cruise and a 2019 cruise that we are going to have to cancel. I hope to inspire you to travel slow, explore new places, experience different cultures and taste new cuisine. Viking Cruises cancels all cruises for the remainder of 2020 rather than attempt a re-launch too soon. Executive Vice President, Marketing. Viking is offering our guests the most flexible guarantee in the cruise industry, so they can plan their voyage with confidence. VIKING TO TEMPORARILY SUSPEND CRUISE OPERATIONS UNTIL MAY 1, 2020 Chairman Torstein Hagen Announced Decision in Letter to Guests Los Angeles (March 11, 2020) – Viking (www.viking.com) today announced it will temporarily suspend river and ocean cruise operations until May 1, 2020 in response to the coronavirus COVID-19 situation. To learn more about this limited-time offer, click here. We are the most knowledgeable, experienced cruise travel company. Viking Notifies Guests of 2020 Cruise Cancellations Viking Cruises cancels all cruises for the remainder of 2020 rather than attempt a re-launch too soon. While these recent developments are very encouraging, the world’s recovery from this pandemic continues to be sporadic, and the ability to travel freely across all borders still remains some time away. Required fields are marked *. The future cruise voucher is good for 24 months for Viking’s river, ocean, or expedition cruises and is completely transferable. With the European ban on incoming American tourists, sales were bound to tank. Our Chairman, Torstein Hagen, will be sharing more information with you about our new operating procedures very soon. Unlike some other cruise line FCCs, these are fully transferable so if you decide not to use it yourself, you can give it to someone else. As a guest whose voyage has been impacted by these cancellations, we want to support you and protect your travel investment. However, As the situation regarding COVID-19 has worsened and the global impact of the pandemic has become clearer, the cruise line has made the decision to suspend sailings and operations until 30th June 2020. This temporary policy is applicable to all Crystal experiences and replaces the standard cancellation policy of 120 days or earlier. So, it wasn’t a surprise that it was one one of the first lines to announce cruise cancellations. The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departure—and Viking will waive any fees. At Viking, we are committed to maintaining the safest and healthiest fleet in the industry. Port visits included Ketchikan, Juneau, Sitka, Skagway and Valdez. Our commitment to our family of guests and employees is that their safety and wellbeing is always our top priority. Viking Cruises Issues Temporary 24-Hours Cancellation Policy by Daniel McCarthy / March 05, 2020 According to Viking, all sailings are still currently on … Rather than having to deal with constant rescheduling and the cost of hot lay ups, Victory is instead opting to cancel the rest of their 2020 itineraries. Last Modified: 03/11/2020. As you consider your options, the added value provides an opportunity to enhance your trip—by choosing a longer itinerary; adding a pre/post cruise extension; upgrading your stateroom category; or even upgrading to business class air. This voucher includes 100% of the monies paid to Viking, plus an additional 25% value. As we near the end of this very unusual year, I hope this finds you well and in good spirits. Updated cancellation policy; Viking Cruises. In the note, Viking Chairman Torstein Hagen reminded readers that back in March, Viking was the first cruise line to suspend operations. Amidst the tidal wave of travel bans, airline cancellations, port closings, and shutdowns of museums and major attractions imposed to halt the spread of … Even though some cruise lines in Europe have plans in place to begin cruising, Viking isn’t taking any chances. Viking Star anchored in the Mediterranean. Closer to home, Viking plans to build and launch their first ship to cruise the Mississippi river, Viking Mississippi. Viking was the first cruise line to temporarily suspend operations of our river and ocean cruises. Viking has suspended all ocean and river cruises until the end of the year. Your email address will not be published. Given the scientific advancements with COVID-19 therapeutics, as well as the recent significant progress toward multiple vaccines, we are now quite optimistic. Over in Southeast Asia, a new river ship, Viking Saigon, will cruise the Mekong. Because we are a private, closely-held company, we do not have to rush the decision to return to service. Holland America has updated its cancellation policies for bookings made between March 2, 2020 and April 30, 2020, for cruises sailing between April 1, 2020 and December 31, 2020. All the flights and flight-inclusive holidays in this brochure are financially protected by the ATOL Certificate.When you pay you will be supplied with an ATOL Certificate. The laboratory on board Viking Star has enough capacity for up to daily testing of every crew member and guest, which provides flexibility to respond to COVID-19 prevalence levels around the world. Viking’s Suspension on Cruises is Extended Viking Cruises has announced an extension of its pause on cruise operations through September 30, 2020. However, on October 9, the line announced the cancellation of all remaining 2020 cruises due to the restriction of alcohol service by the Scottish government. Forgot to use it? Since we started Viking 23 years ago, our family of loyal guests, dedicated employees and valued partners has been at the center of each decision. Future Cruise Credit + refund policy Unfortunately we purchased Vikings TripMate insurance. It is fully transferable, allowing you to gift it to someone with whom you would like to share the joys of travel. We are fortunate to have a fleet of small, Norwegian-registered ocean ships with only 930 guests, and Switzerland-registered river ships with only 190 guests. We have always had the highest standards for health and cleanliness—and we are currently finalizing additional protocols to make Viking even safer, in cooperation with leading international experts, including our new Viking Chief Health Officer, Dr. Raquel C. Bono, M.D., a board-certified trauma surgeon and retired Vice Admiral of the United States Navy Medical Corps. If itinerary changes are required, impacted guests and their travel agents are notified directly by Viking Customer Relations. However, if you prefer a refund over the added-value voucher, please request it before December 21, 2020. As keen as we may be to get back to exploring, for now, international travel must continue to wait. Uniworld’s itineraries have not been impacted, and the company will … Additionally, any vouchers you may have applied to this booking have automatically been reinstated, are valid for 24 months and are available for your immediate use. * Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Follow my solo travel and food adventures across the USA and the world! Cancellation Policy - Viking River Cruises The following cancellation fees will be assessed for all written cancellations received prior to departure up to the scheduled time of departure: A. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. It’s sad on so many levels to see the entire 2020 cruise season canceled, whether it’s Viking or other cruise lines. For the time being, Viking.TV is a way for us to continue exploring the world in comfort—from home. Now, you can book your 2020 cruise with confidence, cancel for any reason and receive a Future Cruise Credit in the amount of your deposit and any cancellation fees. The line is offering 125 per cent future cruise credits. On April 26, 2020, Viking Orion was scheduled to depart from Vancouver, BC on a 10-day cruise to Seward, Alaska. The reason for the extended period is … A statement released by … This “pause” was instituted across the line’s entir… This offer covers all Viking reservations that are made between May 1, 2020 to December 31, 2020. Includes 100 % of the first cruise line originally announced that it was ceasing service on its cruise for! Winter delight all monies paid to Viking Viking Extends ocean and river cruise cancellations August... Though some cruise lines in Europe have plans in place to begin cruising, isn... This temporary suspension of scheduled departures through March 31, 2020, Viking Octantis and Viking ocean cruises April. 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